A problem report draft template is available using the BMX methodology here.
Sunday 11 November 2007
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I am really a "techie" at heart, with a burning passion for root cause analysis. My blog wanders on and off the subject of problem management. One day when I grow up, I will be a service management evangelist. My 6-year-old son Rayner describes this blog best: It's Daddy's thoughts!
A problem report draft template is available using the BMX methodology here.
Labels: BMX, Mindmaps, problem management
From Redipedia, a pineapple is an analogy for a problem as it is sticky and thorny. Join the Pineapple Society for Root Cause Analysis on LinkedIn here.
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