The Toyota Production System has a method for solving problems. Here is a brief summary:- Go and see for yourself to thoroughly understand the situation (Genchi Genbutsu).
- Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly.
- Become a learning organization through relentless reflection (Hansei) and continuous improvement (Kaizen).
I have previously written about eyeballing problems which is Genchi Genbutsu. Over at the Skep's blog I posed the classic stepping into the circle question, and James Finister came up with more than ten things from the circle.
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