Bob Lewis writes in ITIL be a cold day: "But what I haven't been able to find, even after quite a bit of digging, is a website that provides enough information about ITIL ... yes, free of charge ... so someone who's interested but not completely sold can learn something useful about the subject."Bob is correct and information about ITIL isn't easily available. He states a view that vendors overcharge on ITIL, similar to the Skep.
However, he also says: "It's a great idea, even though there is no such thing as a best practice. (What a great opportunity for a tie-in to the centennial of Einstein's Special Theory of Relativity: "Best," along with velocity, mass, and the rate of passage of time, can't be stated as an absolute, but only with reference to the observer's situation. Which is to say, there are no best practices, only practices that fit best.)"
He is correct, best practice is an overused term. Perfect material for a Redibuster:
However, he also says: "It's a great idea, even though there is no such thing as a best practice. (What a great opportunity for a tie-in to the centennial of Einstein's Special Theory of Relativity: "Best," along with velocity, mass, and the rate of passage of time, can't be stated as an absolute, but only with reference to the observer's situation. Which is to say, there are no best practices, only practices that fit best.)"
He is correct, best practice is an overused term. Perfect material for a Redibuster:
Twenty second myth: Information Technology best practices exist.
Link: Redibuster methodology.
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